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JenFlow

The platform

One system for the work behind every service.

JenFlow helps funeral professionals manage policies, money, people and cases with less duplication and more clarity.

Connected modules

The whole operation, in context.

Each module works as part of the same funeral parlour workspace, keeping records connected as work moves across your team.

CRM

Members & policies

Build a clear member record from onboarding onwards, including dependants, contact details, policy numbers and current status.

  • Member profiles
  • Dependants
  • Policy registration
  • Bulk upload
Products

Plans & benefits

Configure the products your team sells, from family limits and premiums to service items and cash benefits.

  • Benefit models
  • Age brackets
  • Service inclusions
  • Plan availability
Finance

Transactions & reconciliation

Keep day-to-day money movement organised with collections, arrears, cash-up and reconciliation views.

  • Payment records
  • Arrears
  • Cash-up
  • Receivables
Service

Claims & funeral cases

Track claims through review and carry approved details into the operational work required for the funeral.

  • Claim workflow
  • Case records
  • Service dates
  • Status tracking
Team

Tasks, staff & permissions

Assign work, manage staff access and give each team member a workspace aligned to their responsibilities.

  • Task board
  • Staff directory
  • Custom roles
  • Access controls
Insight

Dashboards & analytics

Turn operational activity into a practical management view across members, finance and branches.

  • Growth signals
  • Finance overview
  • Exports
  • Multi-branch view
Engagement

Communications

Prepare your operation for policyholder notifications through configurable messaging providers and communication settings.

  • SMS-ready
  • Email-ready
  • Notification settings
  • Communication wallet
Control

Business settings

Keep branches, subscriptions, staff access, notification preferences and integrations under owner control.

  • Branch settings
  • Subscription view
  • Integrations
  • Audit-aware access

Made for the whole team

Clarity for each role.

JenFlow supports the different perspectives needed to run a funeral business while keeping everyone on the same operational record.

Owners

See performance, subscription status, settings and activity across the business.

Branch managers

Coordinate daily operations and keep policies, payments and cases moving.

Registration teams

Capture members, dependants and plan choices in a guided process.

Claims and finance teams

Work from connected records with permission-aware views and handovers.

Bring every branch into one clear flow.

Start your 15-day trial and set up your funeral parlour workspace in minutes.

Create your workspace